The Seven Days of Arrow Development – Day 7
Today’s post is of Ron Toomer, Arrow’s first engineer and the man behind some of the most iconic steel coasters ever built. While the company may be best remembered for their rides – remember that without the people behind them, they would have most certainly never have existed.
Be sure to LIKE, COMMENT or SHARE with the amusement park fans in your life – and don’t forget that “The Legacy of Arrow Development” premieres THIS SATURDAY at the Montgomery Theater in San Jose. Tickets are still available here: bit.ly/ArrowTixSJ
See you there tomorrow evening!
The Seven Days of Arrow Development – Day 6
Today’s post is of X at Six Flags Magic Mountain – the world’s first 4th Dimension coaster and the last coaster Arrow ever built.
Be sure to LIKE, COMMENT or SHARE with the amusement park fans in your life – and don’t forget that “The Legacy of Arrow Development” premieres THIS SATURDAY at the Montgomery Theater in San Jose. Tickets are still available here: bit.ly/ArrowTixSJ
See you there on Saturday!
The Seven Days of Arrow Development – Day 5
Today’s post is of Magnum XL-200, the world’s first hypercoaster (200+ feet) and a throwback to the out and back wooden coasters of the 1920’s. It’s also considered by many as the moment the “coaster wars” officially began.
Be sure to LIKE, COMMENT or SHARE with the amusement park fans in your life – and don’t forget that “The Legacy of Arrow Development” premieres THIS SATURDAY at the Montgomery Theater in San Jose. Tickets are still available here: bit.ly/ArrowTixSJ
See you there on Saturday!
The Seven Days of Arrow Development – Day 4
Today’s post is of the Corkscrew – the world’s first modern looping roller coaster:
Be sure to LIKE, COMMENT or SHARE with the amusement park fans in your life – and don’t forget that “The Legacy of Arrow Development” premieres THIS SATURDAY at the Montgomery Theater in San Jose. Tickets are still available here: bit.ly/ArrowTixSJ
See you there on Saturday!
The Seven Days of Arrow Development – Day Three
Today’s graphic features El Aserradero – the world’s first log flume. Built only using scale models and slide rules, the flume has become a mainstay of parks around the world!
See you there on Saturday!
The Seven Days of Arrow Development – Day Two
Each day, we’re going to post a new graphic, both here and on all our social media channels, that features a milestone moment in Arrow Development’s history.
Today’s post is of the Matterhorn Bobsleds – the world’s first tubular steel roller coaster. While it many not be the smoothest ride, it set the prescient for 55 years of roller coaster designs!
Be sure to LIKE, COMMENT or SHARE with the amusement park fans in your life – and don’t forget that “The Legacy of Arrow Development” premieres THIS SATURDAY at the Montgomery Theater in San Jose. Tickets are still available here: bit.ly/ArrowTixSJ
See you there on Saturday!
The Seven Days of Arrow Development – Day One
With the upcoming premiere of our documentary, “The Legacy of Arrow Development” we wanted to do something cool in the final week leading up to it.
Each day, we’re going to post a new graphic, both here and on all our social media channels. It will feature the company’s “A” logo – and an important ride or person related to it.
Today’s post is of the Alum Rock Carousel – Arrow’s first ride and the moment the company shifted forever. 
Be sure to LIKE, COMMENT or SHARE with the amusement park fans in your life – and don’t forget that “The Legacy of Arrow Development” premieres one week from today in the Montgomery Theater in San Jose. Tickets for the premiere are still available – get yours at: bit.ly/ArrowTixSJ
See you there next Saturday!
Matterhorn Bobsleds – Throwback Thursday
Yes, that’s yours truly, Kris Rowberry – on my first ever ride on the historic Matterhorn Bobsleds. I suppose it’s ironic, considering I’m working with several of my ACE friends to tell the story of the company that built them.
Once an Arrow fan – ALWAYS an Arrow fan!
Kris Rowberry and family take on Arrow’s Matterhorn Bobsleds at Disneyland.
Apparently, even back in 1997, I was analyzing rides for a later review…
Your author, trying to figure out how the Matterhorn operated, even back in 1996!
“Grim Grinning Ghosts” played on a huge church organ
There are just some songs that the organ was tailor-made for. “Grim Grinning Ghosts” – the famous theme heard throughout Disney’s Haunted Mansions – would most certainly be one of those songs.
Take a listen to this awesome video from YouTube user “Moller121” and their devilishly fun interpretation of the classic Buddy Baker theme.
Turn up the volume, crank the bass and prepare to be terrorized!
Disneyland Ticket Prices Increase, Suspends Sales of Annual Pass
Following suit of it’s Florida parks, Disneyland today unveiled several changes to it’s pricing that has set the internet fandom ablaze with anger.
Single day, single park ticket prices were raised $4.00, to $96.00 per person over the age of 10. In addition, most park hopper tickets and annual passes were raised around 10% across the board.
Now, I’ve written before about the increases at Disney World – and how they’re actually a bargain when you consider the fact that Disney bundles their services, unlike other parks that charge separately for everything. (Think airline fares). But, Disney also dropped a bomb on SoCal residents, saying they won’t be selling any NEW Annual Passes to Southern California residents this year.
Why only Southern California? Because Disneyland has for years, offered discounted passes to residents of specific zip codes in the area. (Call it a “Sorry for interrupting your dinner with fireworks every night” discount). Effectively, the Resort needs to somehow mitigate the already large crowds in their parks. But, is this the best way to do it? Here’s my thoughts:
Firstly, there’s only have one person to blame for this problem of gluttony…Disney Marketing Executives.
Years ago, Disneyland was a destination resort – a place you went to once in a great while. My family always joked, “We’re due back for a trip to Disneyland, it’s been 10 years.
However, the culture has changed – and Disneyland tried to adapt with it. The park is now popular with two separate and very different clientele: the Annual Passholder and the Destination Tourist. Disney plays to these uber fans (and you have to be to pay $700 a year to go to the park) with merchandise, discounts and even conferences (D23). When you combine those two different types of people at a park, you get crowds. Lots and lots of crowds.
Gone are the days of “slower” operations – because the AP’s go on those days to avoid the tourists. When the kids are out of school, the AP’s stay away because the tourists are in the park en masse.
What a perfect “problem” to have!
Now, generally, Disneyland has some of the fastest, most efficient operations in the world when it comes to pumping people through rides. But there’s only so much you can do when the park is at capacity – during the middle of the week. At a certain point, you just can’t bring more people into the park.
So, what would be my solution? Eliminate the discount on Southern California passes. The difference in cost can be easily made up by those who will undoubtedly renew their pass, year after year, despite any price increases.
Or, go back to ticket books and limit the number of people allowed into the park on any given day. Basically, don’t guarantee admission until you’re in the park. The earlier people get there, the more they’re going to spend, anyway.
Folks, Disneyland is a fantastic place to have a few days of fun. The real secret to the magic – is that you have to pay up front, to not worry about anything else once you’re inside. So suck it up…the State of California isn’t making operating a park in the state any cheaper – so guess who gets to pay the difference…you guessed it – you and me.
Social Media and the Amusement Park: Don’t Take Yelp Lightly
Despite your personal opinion of the site, Yelp.com has become the de facto review source for many users on the internet. The site says that it’s “Real People, Real Reviews,” and with your amusement park being a major business in the area, chances are someone has already reviewed you and / or created a page for your park. So, how do you monitor and work Yelp to your needs? Read on:
1.) Create an officially moderated Yelp business page, then have it verified:
Multiple pages created by guests only add to confusion in search results and SEO. Plus, misinformation will spread faster.
When searching “Six Flags” in the Bay Area, these are the top four results. Note how there’s seemingly multiple accounts for the park, with reviews about the park in each one. This only makes people confused when they’re trying to find you online. True, the more of you out there, the better for SEO – but not in this case.
By creating an official, park moderated page, Yelp will be more inclined to remove errant listings, making it easier for people to find and review you. Plus, it makes it far easier to respond to guests when there’s only one place to go.
2.) Monitor, monitor, MONITOR!
Is this really an accurate review? Hardly – so why allow it to sit for others to view?
It should go without saying, but Yelp is yet another place that you need to be monitoring your image online. Just like your Facebook, Twitter and other social media accounts, Yelp should be monitored closely to make sure that any reviews placed on it are fair, accurate and not derogatory towards your business.
For example, the posting above – is it really an accurate portrayal of the park? Absolutely NOT! So why then would you allow it to stay up, for others to view 24/7? Yelp also gives you the ability to flag reviews for abuse – which is what this one should have done to it.
At the very least – a post like this should be responded to from the park’s official account with accurate information. 95% of angry guests will be quelled once they see the park responding directly to them. Don’t think of it as damage control – think of it more as an opportunity to make a new sale by bringing a guest back. Who knows – they just might upgrade to a season pass…
3.) When you’re wrong – admit it.
Would you eat at a “C” graded restaurant? How people portray you on Yelp has a major impact on decisions to visit.
Look, we’re all human, so we’re not perfect. Mistakes sometimes happen, so it’s up to you to recognize these and make them right wherever possible. But completely ignoring your internet footprint (especially on Yelp) isn’t going to make bad reviews go away.
If a bad review comes in, try to contact the guest first, off of Yelp. Get more information, and then proceed to see what can be done to correct it in the future. Remember that the sooner you contact an angry guest, the better the park looks in their eyes for wanting to assist.
4.) When all else fails, pay Yelp.
Ever wonder why some companies NEVER have a bad review on Yelp? Is it because of the service or business? Maybe. Mot likely, it’s because they pay for those reviews.
You heard right. What most people don’t know, is that companies can actually PAY to look better on Yelp. Yes, call it a shakedown, call it what you will. But the good news – you don’t have to give money to Yelp.
Just by monitoring and responding to reviews through your own company, much as you would with a customer service agent over the phone, or guest service manager would in the park – you’ll see your numbers trend upwards. At the very least, you’ll start getting a better pulse about what your guests are having issues with, and can adapt your business model around it.
Review my prior posts about “Social Media and the Amusement Park” here.
About the Author:
Kris Rowberry has been following the amusement industry for over 15 years. He is the creator and host of both “The Lost Parks of Northern California” and “Great American Thrills®“
Top Five Most Terrifying Amusement Park Mishaps of All Time
You see it all the time come the summer months, “Killer ride injures passengers,” “Man dies after roller coaster ride.” Heck, search, “roller coaster accident” on YouTube, and you’ll find no shortage of videos – mostly of rides undergoing a “safety cut out” where all trains simply stop where ever they are in the circuit.
While these “stories” are mostly media spin, incidents have and still do occur – however many are a direct result of disobeying park rules and regulations. With that being said, here now are the five most terrifying (actual) amusement park mishaps:
5. Happiest Place on Earth?
Monorail track is not an alternative to the front gate.
Disneyland has certainly seen it’s fair share of problems over the years. Nine people have been killed in the park (although officially they all died ‘on the way to the hospital,‘ as no one ever dies in Disneyland‘).
Seven of the nine deaths can be directly attributed to disobeying park rules or trespassing. Two have drowned in the Rivers of America. An employee who wasn’t aware of her surroundings was crushed in the “America Sings” Theater.
But the one we’ll focus on is the story of Thomas Guy Cleveland, who at 19 years old, had the brilliant idea of getting into the park via the monorail track.
Amazingly, he scaled the 15 foot track, avoided the 240V power line and began his trek to get into Disneyland immortality.
When security spotted him – naturally he began to run down the beam to avoid them. What he didn’t realize, was that they were trying to warn him that a monorail was approaching and that he should jump off the beam.
He didn’t jump off – and he didn’t get into the park for free, either.
This is certainly not the first time that someone has been killed jumping fences or at least trying to at an amusement park. This kid is lucky he still has life after diving into Jurassic Park: The Ride to retrieve his lost hat – while the ride was running. Not the brightest bulb in the set. Even if you’re not a fan of amusement parks – this video will make you cringe.
It just proves – you can’t stop stupid – no matter how many fences, gates and signs you put up.
4. Perilous Plunge – Knott’s Berry Farm, CA (2000-2012)
Perilous Plunge was plagued with delays, malfunctions and modifications in its’ 12 year run. (Photo by Knott’s Berry Farm.)
When it opened in 2000, Perilous Plunge was the tallest, fastest, steepest (and wettest) flume ride in the world.
It was also the most temperamental advanced water ride of its’ time, requiring complete computer control and even a magnetic braking system built into the base of the ride to stop it in the limited space available for a splashdown pool.
During a special event at the park, a woman somehow slipped out of the ride’s lap bar restraint system on the drop, killing her instantly. Investigators believed that because she was so overweight, her mass shifted violently in the steep drop, causing her to fall out.
The boats on the ride were later modified with 5-point racing harnesses as additional restraints – then converted to standard, over the shoulder “horse collar” restraints. The entire attraction was scrapped in late 2012 for future expansion.
3. Crystal Beach Cyclone – Ontario, CN (1927-1946)
Traver’s most successful of his “terrifying triplets.”
The most famous of Harry Traver’s designs, the Cyclone was and still is considered to be the most intense roller coaster ever built. With speeds approaching 55 mph and g forces in excess of +5, there aren’t many steel coasters today that can pull that off. (And the Cyclone was wood, with a steel lattice structure.)
Considering the ride ran for nearly 20 years with only a single fatality was mind boggling – how it happened is even more head turning (Literally).
Turns out in 1938 – on opening day of the season, no less – Amos Wiedrich allegedly stood up to take his coat off, after the ride had begun. Because he was out of his seat on the first drop, he simply fell out from the forces. To ad insult to injury, he was hit seconds later by the train he had been riding in when it came back around through the circuit.
Oh, did we mention this was the only roller coaster in history to have a Nurse’s Station at the exit? (Apparently it was all for show, but considering the damage this ride could have done, it may have been a worthy investment to keep the insurance down!)
2. Action Park “Cannonball Run” – Vernon, NJ (1985-sporadically into 1996)
Someone apparently thought this was a good idea.
Yes, you heard me right, looping water slide. Long before parks were marketing 45 degree pitched slides as “looping” Action Park in New Jersey had them beat with a bona fide vertical looping water slide.
According to most reports, the ride was open for one month in the summer of 1985, then was opened sporadically through 1996, when it was eventually torn down.
By principle, it *should* have worked – but that wasn’t the case…ever.
Concussions, abrasions and the possibility of being stuck in the slide were all risks people were willing to take to get on this ride – well, that and allegedly $100 bills that park management bribed them with to try it.
You can read a first hand account of the ride from someone who actually experienced it here.
On a related side note – Action Park (and many of it’s “groundbreaking, people breaking” attractions) was closed in 1996, and re-opened as Mountain Creek Resort in 1997. All of the non-conforming (i.e. unsafe) rides, including the looping waterslide were destroyed – with newer, safer ones replacing them (Though, that’s up for debate).
1. Lightning – Revere Beach, MA (1927-1933)
Revere Beach’s “Lightning”
The last of Harry Traver’s infamous “Terrifying Triplets” – Lightning was so twisted, most riders could not handle the brutal forces exerted on them.
On the second day of operation, a young girl was somehow ejected from the ride and died after hitting the track below. According to lore, the ride was shut down for 20 minutes, “…so they could remove the body.”
That’s right – the ride was back up and running after only 20 minutes. Odds are, the line increased quite a bit, too.
Back in the 1920’s it wasn’t unheard of for a ride to become more popular after it killed someone. Today, we have a bit higher standards and regards for our personal safety, thankfully.
Roar! at Six Flags Discovery Kingdom in Vallejo, CA
Sharp eyed coaster fans will notice that both the Lighting and Cyclone first drops have a modern counterpart. Both the “Roar” wooden coasters at Six Flags Discovery Kingdom and Six Flags America share the similar first drop with Traver’s triplets.
So, will we ever see another Crystal Beach Cyclone, or looping water slide? At the rate safety technology is going – I certainly wouldn’t put it out of the realm of possibility. Just look at how far we’ve come in just the past 90 years!
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And there you have it – ten of the most terrifying amusement park mishaps of all time.
It should be noted, that while awful and scary as some of these incidents are, they are also an infinitely tiny minority of the total rides taken over the course of history.
Many of these instances occurred before the advent of safety regulations, government oversight, understanding of g-forces or restraint technology.
The odds of you being injured at a modern amusement park are actually lower than when you are driving to the park itself. So be smart – obey the park rules and you’ll have a fun and safe time!
Disney Bans Unaccompanied Kids
After over 55 years in business, “the Happiest Place on Earth” is no longer a playground for unsupervised tweens.
Sorry tweens, Disney Parks are for families, not you!
Disney yesterday, announced that they would no longer allow children under the age of 14 to roam the park without parental accompaniment.
At first, it SOUNDS terrible, borderline insane. I mean, how could a Disney Park ban KIDS? Wasn’t that the point they were built, so we could all be children at heart? But then, after reading into it a bit more, not only can I understand the move – I APPLAUD IT.
Consider for a moment, the last time you went to, say a Six Flags. Their marketing is heavily focused on the under 18 market, especially for season pass sales. Remember all those annoying tweens in the park – blasting their cell phones on speaker so that EVERYONE in line could hear their favorite song? Cutting in line, being generally “rebellious” (or at least what that generation thinks is rebellious?).
After you’ve just paid $119 per PERSON to experience the Disneyland Resort for JUST ONE DAY – do you really want to have that same experience?
I didn’t think so. And neither should you.
For some Disney parks are going to be harder to get into than Club 33!
Let’s face it, some parents use amusement parks as a de-facto babysitter. It’s apparently a $600 investment (Annual Pass approximate cost) in sanity it’s much easier for the Mom and Dad to dump you off at an amusement park for the day, than deal with your pre-pubescent problems. This is exactly what Disney wants to stop, even if it means sacrificing a few Annual Passholders to Knott’s Berry Farm, a few miles up. “the 5.”
It’s rare that a park will turn down easy money (Holiday World in Indiana does it all the time by offering free parking, free soda and free sunscreen) but considering how much The Walt Disney Company made in the time it took you to read the word “DISNEY” in this sentence – they can afford to purge themselves of such a small (but noisy and noticeable) market group.
And hey, since you can’t dump your kids off at the park anymore, you’ll just have to buy a ticket for yourself and – GASP – try to enjoy a little together-time as a family. Ahhh!
Remember when that was the point of going to Disneyland?
Great American Thrills® 