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Posts tagged “cedar fair

How to Make Ride Announcements Better for Amusement Park Chains

Mako at SeaWorld San Diego

It’s that time of year again – time for park fans to begin serious speculation about what may (or may not) be coming to their favorite parks in 2020.

With SeaWorld Parks already making announcements (or teasing them) for all of their parks, Cedar Fair and Six Flags are up next to reveal what’s in the works for next season.

Mako at SeaWorld San Diego

All of the SeaWorld parks are expecting major, new additions to their facilities in 2020, including Mako at the original SeaWorld in San Diego, CA.

There seems to be two trains of thought on how to best make these announcements: by individual park or as a complete chain.

At Cedar Fair it appears the chain spreads out their announcements, usually over a two week period, so that each park receives their “day in the sun” with media coverage in their local markets.

Meanwhile at Six Flags, the chain has made it a tradition to announce every park’s newest addition in a single video, with each park sending out a release to their local media. The idea is that the single announcement carries more weight on a national level, which should translate into more traction with the national media.

But this “one day fits all” strategy does have a potential flaw: what if a park hasn’t opened their new ride from 2019? Wouldn’t that potentially kill the buzz for both?

Sadly, for the good folks at Six Flags Magic Mountain, they don’t have to imagine this scenario – they’re living it.

Since their “new for 2019” attraction, West Coast Racers, isn’t even finished being built, it’s highly likely the park will be forced to announce another new ride, without even finishing the last one they announced.

West Coast Racers at Six Flags Magic Mountain

Despite being announced in late August of 2018, West Coast Racers is still far from being complete.

Personally, I’m a fan of the spread out approach. The collective anticipation continues to build throughout the week or two you keep dropping announcements. Plus, there’s a smaller probability that your least-visited parks or smaller investments won’t be lost in the giant, one day announcement.

And if a situation like Magic Mountain’s sets up, there’s flexibility built into it to delay an announcement.

No matter the way you announce it, 2020 is setting up to be a record year for new capital investment. Let the speculation and intrigue begin!

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What do you think? Are you a fan of a “one day” or “spread out” announcement style for new rides and attractions? Let me know in the comment section below – and be sure to check us out on social media as well!

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Could Great America’s Consulate become the next great season pass perk?

Hidden in plain sight above Bourbon Street in Orleans Place, lies a little bit of Disney magic inside the confines California’s Great America:

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The balcony of the Consulate as seen during the Taste of Orleans festival.

Known as “The Consulate” – it’s primary function is a meeting room, where some of the biggest decisions about the park have gone down.

Photo courtesy of The Coaster Guy - used with permission.

Some of the biggest deals in the park’s history have been signed at this table. Photo courtesy of The Coaster Guy – used with permission.

But that wasn’t always the intended purpose. In fact, it was originally built with the idea that the Marriott’s would use the space to stay during trips, a la the apartment above the firehouse at Disneyland. That is, until the Marriott’s realized they had nice hotels already near their properties with concierge service and a lack of crowds.

So while the Consulate is still used today for business – what if it’s wrought iron gates were opened to a select few park-goers as a VIP lounge? And what if you could upgrade your Platinum Pass to a “Consulate Pass?”

Photo courtesy of The Coaster Guy - used with permission.

Photo courtesy of The Coaster Guy – used with permission.

The idea isn’t that far fetched – several parks have hosted hospitality centers for bloggers and other influencers, where they could store items and get free refills and snacks, all away from the crowds. Why not give guests the opportunity to pay for that same, sweet access?

Plus, the pass could add a few other perks, maybe higher discounts for food and merchandise – or even a single fast lane per visit. It’s a Platinum, Platinum Pass.

Since upgrading to a Platinum Pass isn’t worth the cost for most Bay Area folks, with the exception of those who want to go to Knott’s (and I’ve covered that in a previous article) and considering an upgrade from a Gold Pass to a Platinum Pass doesn’t add any more value to a visit at CGA, maybe this benefit might be the incentive people need to pony up those extra bucks. And since we’re here in Silicon Valley, receiving that “premium” experience is not a hard sell.

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The Consulate seems frozen in time. Photo courtesy of The Coaster Guy – used with permission

Should it be by invite only? Probably to start. Parks tend to (or should) know their heaviest users and could easily identify probable candidates from common knowledge – or just looking at pass usage data.

What do you think? Would you pay up to get access to the Consulate? How much would you be willing to shell out to step up to the second floor? Let me know in the comments below.

Again, special thanks to Kurt (The Coaster Guy) for permission to use his photos of the Consulate during ACE’s Coaster Con XXXVII!


Mass Effect New Earth Opens at California’s Great America Review

After several weekends of “beta testing” California’s Great America officially opened “Mass Effect: New Earth” to the general public today.

So, did the park finally “dial in” the attraction?

In a word…yes.

Mass Effect 2

Photo credit: California’s Great America

I’ve written about the ride experience previously, but that was based on the “beta” experience. Thankfully, the park took feedback from guests and made many of the necessary adjustments to make the experience even better. (Still need more shade in the line, though!)

Photo credit: California's Great America

Photo credit: California’s Great America

Speaking with the people who worked on the attraction after the “first ride,” many of them had been on the project from the initial concept nearly 18 months ago. You got the sense talking to them that this experience is just the beginning for this technology.

But don’t take it from me – see it for yourself:

Even the CEO of the company who created the over 4K display screen told me, “We could have pushed the envelope even further.”

Further? I’m not sure how much more realistic it could be. Remember, this is the same technology that was supposed to debut for Michael Jackson’s “This is It” tour – and the tech has only become better since then:

Photo credit: California's Great America

Photo credit: California’s Great America

With all the sound channels now perfected and all the effects now working – Mass Effect: New Earth is worth a trip to California’s Great America.

However, I do echo the sentiment of at least one other reporter, who mentioned in their review that while gamers will love this ride and understand it top to bottom, but those who have not played the series may have a difficult time discerning what’s going on in front of them.

As much as video game people like to think otherwise, it’s still a niche marketplace and doesn’t have the mass appeal that say, “Star Tours” or a “Star Trek” themed ride would have. A bit more background and storyline in the queue would certainly help that.

Overall though, I think we’re looking at a solid new attraction for a park that needed it, and it just might the ride we look back on a few years form now and say this is where the amusement industry stepped up to the tech plate and started a truly digital revolution.

You read it here first, people.

For more information on “Mass Effect: New Earth,” visit: www.CAGreatAmerica.com


California’s Great America Announces Massive Capital Investment and Retail Project

How long have we heard that California’s Great America doesn’t have anywhere to expand? “The park is landlocked – there’s nowhere for them to go.” And what about, “Cedar Fair doesn’t care about this park – they want to sell it.”

Well, this aught to shut up the naysayers…

In an unprecedented announcement on Wednesday, the park announced that it has applied for a rezoning from the City of Santa Clara, which will allow it to add significantly more attractions with less red tape, intends on purchasing the land on which the park sits on and will build a massive retail and entertainment complex near the front gate of the park.

CGA fans, get ready to drool:

Photo credit: 1590 KLIV-AM (Used with permission)

Photo credit: 1590 KLIV-AM (Used with permission)

To think this was a park that looked like it was about to close just a few years ago – now look at all the new stuff that’s planned and proposed…

The official notice from the City of Santa Clara, announcing the proposed change in zoning

The official notice from the City of Santa Clara, announcing the proposed change in zoning

There’s a lot of verbiage to get through, but here’s the most important part (in my opinion). Long time fans of this park may recall the proposed “Front Gate” project during the Paramount era, before the land was converted into two office towers. Well, long time fans, your patience has finally paid off:

CGA Entertainment District

This gives the park a major, strategic advantage over it’s competitors – no other park in Northern California offers this sort of experience. If it reminds you of Knott’s Marketplace, Universal CityWalk or Downtown Disney – that’s no mistake.

And for fans of the park itself, they didn’t forget about you, either. The rezoning will allow the park far more flexibility in building new attractions – and it’s all spelled out, here:

You read that right - 6 MORE attractions proposed OVER 200 feet tall. Need a towel?

You read that right – 6 MORE attractions proposed OVER 200 feet tall. Is your jaw on the floor, yet?

Cedar Fair CEO Matt Ouimet also told those in attendance that any change in the use of land would have to first be approved by the City of Santa Clara AND Cedar Fair – which all but ensures the park will be around through 2074.

So, CGA fans – who’s ready to watch their park transform into an entertainment destination? Tell us in the comments section below or on our social media links!


California’s Great America’s Winterfest forgot New Year’s Eve

Yesterday, California’s Great America made their official announcement on Winterfest – a holiday-themed event that will extend the season nearly to the end of the calendar year.

And yet, the park appears to have missed out on a major marketing and event opportunity…New Year’s Eve.

For decades, the South Bay has tried to find its identity, beyond the shadow of San Francisco. For those of you not from the area, it’s actually a big deal to South Bay people, especially considering we’re the larger population area. One only has to look at the coverage for the recent Super Bowl for evidence of that. San Francisco also has a tradition of a massive fireworks show at midnight to commemorate the New Year.

In sharp contrast, the South Bay does not have a marquee New Year’s Eve show. Instead, we have to remind our residents not to shoot their firearms into the sky.

So, it was a bit shocking to me to see in the park press release yesterday that Winterfest festivities will end the day before New Year’s Eve, which this year falls on Saturday night.

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Are you catching my drift yet?

Simply put – how can you put on a first-time holiday event and not throw a New Year’s Eve celebration – especially if you’re already open the day before and more importantly, in an area DESPERATE to find such a tradition? Just imagine for a moment: an evening of fun capped off with one of the coolest new traditions in the South Bay – falling into 2017.

Wait, what?

You heard me right. New York says they “drop the ball” in Times Square, when in reality a computer controlled winch slowly lowers that ball down a flagpole. Why can’t California’s Great America use the park’s tallest “flagpole” – Drop Tower – and give 24 lucky people the opportunity to leave the ground in 2016, and “drop in” to 2017, all at the stroke of midnight?

But Kris – how are you going to ensure they drop precisely at midnight?

Easy! The ride has a manual mode – which allows the operator to release the cabins manually from the ground. When the clock strikes 12, all they have to do is push the button on the control panel and wheeeee here comes 2017, complete with fireworks going off in the distance (or even better – off the top of the tower itself).

And here’s the best part – the 24 seats could be auctioned off, with the benefactor being local charities.

Okay Kris, but what if the weather isn’t conducive to riding Drop Tower and what about families who may want to come? (I.E. rain and wind)

No problem – you simply move to the other “ball drop” – or in this case – “ball raise” – the Star Tower. It’s enclosed, also able to do manual modes and breaks down maybe once every other season.

That same auction could take place, albeit with more participants – and anyone can ride (with chaperone, of course).

To me, this seems like a no-brainer, probably because I proposed this very event all the way back in 2003. I was much younger then; a wide-eyed, new employee of the park who didn’t understand how corporations worked. The idea never made it past the suggestion box and I didn’t make it past my second season.

Nonetheless, if you’re going to make a new event stick in this industry, you have to go big that first year to make it beyond memorable. Otherwise, it won’t warrant additional capital for the next year and worse – people won’t come back.

Discovery Kingdom did it their first year by bringing in the world’s largest Christmas tree – what will CGA’s big selling point be?

To sum up – without a New Year’s Eve celebration to cap it off, Winterfest at California’s Great America isn’t really as good of an event as it could or more importantly SHOULD be.

Oh and since I’ve been giving away so much free advice in this article, CGA folks – you may want to A.) just hire me to do this full time for you or B.) check out several other ways how you can score big points for your 40th anniversary.


California’s Great America announces Winterfest year-round operations

Today, California’s Great America announced “Winterfest” a spectacular larger than life holiday event. The event will be in direct competition with Six Flags’ “Holiday in the Park” which has been running for several years now up in Vallejo. “Winterfest” will be free to attend for anyone with a Gold of Platinum season pass.

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Included in the winter wonderland will be a skating rink in front of Carousel Columbia, light displays, holiday shows, limited ride operation and holiday themed food options.

It will be capped off with one of the Bay Area’s tallest Christmas trees and even giant toy soldiers greeting guests.

Not too bad.

The five-week WinterFest celebration begins November 25 for weekend operation. Daily operations run December 19th through 23rd and 26th through 30th.

Suddenly, buying a season pass to the park this year got a whole lot more enticing. Certainly the addition of “Mass Effect” wasn’t enough to bring me back for another year –  but this might do the trick.

Now, the park HAS tried something similar in the past – in the first season, back in 1976. Those small rings near Carousel Columbia’s top were to help mount Christmas lights. Unfortunately, it didn’t do so well, mostly due to poor weather. However, with the success of Six Flags’ “Holiday in the Park” in nearby Vallejo – it seems like a no-brainer to capitalize on the demand.

The other major issue is ride rehabilitation schedules. Staying open longer means some rides won’t be ready in late March, when the park opens for its 2017 season. Disneyland has perfected this art with a complete schedule of when rides will be down.

However, no other park has been able to duplicate this, usually resorting to single train operation for a majority of the early-season. We shall see how this park is able to handle the lack of time for annual rehabs.


Dorney Park’s flag stolen and the massive social media backlash over special needs employee not rehired

Dorney Park in Altoona, PA learned the hard way this week that when it rains, it pours. (or maybe when it snows, it blizzards). A member of the Cedar Fair chain, the park saw not one but two major media events – and neither one was positive.

Last Sunday, after the park had closed – four teenagers were able to enter the park, and somehow scaled the 200 foot tall “Dominator” free fall ride to steal one of the large flags at the top. “Dominator” is a triple S&S tower.

Not a great start to the week, admittedly. But then it got worse. Much worse.

Christopher Emery, a special-needs individual had worked at the park for 12 consecutive years, cleaning bathrooms. When he went in for his annual interview with managers, he apparently didn’t do well. So much so, they decided not to rehire him.

When his friend – who also works at Dorney Park found out – he jumped onto social media to vent his frustration. Outside of having a bad interview, there wasn’t apparently any other reason for not rehiring him.

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Within a matter of minutes, both #ShameOnYouDorney and #ShameOnYouDorneyPark were trending locally in the Philadelphia area as well as in the online amusement community.

It took until the next day for Dorney to issue a statement to the press, as well as try to quell fervor online. It was textbook, “too little / too late.”

Social media is a double edged sword. You can rise and fall very quickly and you’re always under a microscope. Parks can’t afford to not have a social media person ready to go at any time and not monitor their feeds constantly. No engagement is walking tightrope without a net.

Dorney eventually responded - but only issuing one statement and not responding to individuals only incited more anger towards the park.

Dorney eventually responded – but only issuing one statement and not responding to individuals only incited more anger towards the park.

One of the best examples of handling a crisis of late came from overseas. Alton Towers not only immediately issued statements on an incident on the Smiler via their social media channels – they responded to their guests’ questions and complaints – ALL OF THEM. And it wasn’t a canned response either – it was custom for each one.

It just goes to show the power of social media in this new era – and that trying to avoid it is only inviting trouble. As for Dorney Park, let’s hope this week is a bit more calm on the media front, for their sake.