It gives me no pleasure to write a piece about this, but I think it IS important to see what happens when societal paranoia meets the reality of our society.
On Saturday night, reports began to circulate online of a group of disruptive teenagers inside California’s Great America. As part of a strong-arm robbery attempt inside the park, someone began shouting “SHOOTER,” inciting mass panic among the attendees.
Guests began running for any exit they could find, including making their own by scaling large, barbed wire fences in backstage areas.
Police scanner traffic reported a few some minor to moderate injures, consistent with trampling crowds, but that no shooting had occurred. There was no word if the group responsible for the false shooting reports were taken into custody.
The park put out a statement about 30 minutes after police arrived, saying:
They concluded with, “The safety of our guests and associates is our highest priority.”
Now, growing up at this park, it is beyond heartbreaking to watch a place I had so much fun in, turn into a place of pure, unadulterated terror. In an era where we drill our students about mass shooters in school, is it much of a stretch to see theme / amusement parks as a soft target? Sadly, no.
That being said, the security to get into theme / amusement parks like Great America is very good. I’ve never felt unsafe at a park event, except for what no security checkpoint can detect: bad actors. A person or group of people who are determined to hurt others in order to make themselves feel better.
The physical damage to the park is repairable. However, the reputation damage to the park and mental damage to those who were in attendance (both guests and employees) is not as easily repaired.
Are there are lessons to be learned here? Absolutely. I imagine parks across the country will be taking a look at their emergency and crisis plans to ensure this never happens at their parks.
But truth be told, we (as a nation) cannot allow ourselves to be so paranoid – and yet, here we are. That being said, after seeing all of these videos over and over, if I were placed in their shoes, I ask myself, “What would I do?”
I finish this op / ed with a question for all of us: Is this the type of country we want to live in? A country in which one bad actor can incite a mass panic, over the generally unfounded fear of someone gunning us down?
Because as much as we want this to be an isolated incident – barring radical change in our society – I’m fearful that this sort of occurrence is only the tip of the iceberg.
Traditionally, the final day of operations at California’s Great America occurs in the last weekend of October (or on rare occasions, the first day of November). But this year will be different – markedly different. Details are now being released on the park’s first-annual “WinterFest” – only the second time in it’s history the park will remain open past the first weekend in November. And if there was any doubt as to whether or not the park would go “all-in” the first year of the event – those questions have been quickly answered. Let’s take a look at some of the highlights:
This is shaping up to be the “signature” attraction of the event – and for good reason. The reflection pond in front of Carousel Columbia will be frozen over (real ice from what our park contacts say, not plastic faux-ice) to create arguably the Bay Area’s most beautiful skating rink. No word if S.J. Sharkie or Santa Clara native, (and Olympian) Polina Edmunds will make an appearance, but I’m sure as heck sharpening my skates for this.
As part of the entertainment, there will be an Snoopy-themed Ice show, several holiday themed shows, a min-trolley filled with carolers and a nightly tree lighting ceremony behind Carousel Columbia. Aren’t you glad you upgraded to a Gold or Platinum Pass so you can take it all in over a few weekends?
After a test-run with the “Taste of Orleans” food festival earlier this summer, the “lighting competition” that will be staged inside Orleans Place should blow away park-goers. I’m thinking that it’ll rival Gilroy Gardens’ spectacular nighttime event, “Lumination.”
In Hometown Square, you’ll be able to see it snow – meet real reindeer and even browse the famous Christmas tree lot to find your own fern that “just needs a little love.” It also appears many of the food locations will be re-tolled and re-themed to reflect the holidays.
I’m also very happy to see the park create and use it’s OWN photos for the promotion of the event. By that, I mean most collateral in park chains is re-used (I.E. even though it’s Great America’s TV commercial – you’re looking at a ride from Knott’s). That is not the case with WinterFest – because that’s most certainly Maggie Brown’s behind the trolley. And who else is excited that the trolley is (sort of) coming back?!?
It should be noted that the entire park will not be open as part of WinterFest. Everything from just about Planet Snoopy over to Hometown Square will be – but don’t expect to challenge the Demon, Drop Zone, Psycho Mouse or the rest of County Fair this winter. Also, some of these activities will require an additional fee to participate (mostly out of capacity concerns, I imagine).
There are two major challenges the park faces in order to make this event an annual tradition: the weather and 39 years of learned, guest behavior. First, let’s talk about rain. It’s always a threat here in Northern California (except the past 5 years thanks to drought) so hold off your rain dances on the weekend – otherwise the event could be a complete wash.
Coasters generally do not run as well in the cold, at least B&M’s tend to be like this. If temps are around 45 or so, I’d expect to see fairly short lines for most of the park’s bigger attractions.
The other big challenge the park must overcome is the public itself. Not since opening season in 1976 have guests been able to enjoy the park after October (and even then it was rained out most of the time and never re-attempted). In addition, the nearly four week closure (needed to move things around and set them up) between Haunt closing and WinterFest starting up will be crucial to keeping the park “front of mind” with guests. Remember, most people throw away their old passes after the last day – and many might still think that’s October 30th.
Also, the Bay Area is also a very crowded market when it comes to holiday events, with several very established events in the South Bay. The park will have to do a masterful job of building the awareness that they’re still open and ready for fun nearly all the way to the New Year. (Both the Boardwalk and Six Flags have already established
So, who’s ready for a little winter cheer in Santa Clara next month? Let me know what you think in the comments section below:
Hidden in plain sight above Bourbon Street in Orleans Place, lies a little bit of Disney magic inside the confines California’s Great America:
Known as “The Consulate” – it’s primary function is a meeting room, where some of the biggest decisions about the park have gone down.
But that wasn’t always the intended purpose. In fact, it was originally built with the idea that the Marriott’s would use the space to stay during trips, a la the apartment above the firehouse at Disneyland. That is, until the Marriott’s realized they had nice hotels already near their properties with concierge service and a lack of crowds.
So while the Consulate is still used today for business – what if it’s wrought iron gates were opened to a select few park-goers as a VIP lounge? And what if you could upgrade your Platinum Pass to a “Consulate Pass?”
The idea isn’t that far fetched – several parks have hosted hospitality centers for bloggers and other influencers, where they could store items and get free refills and snacks, all away from the crowds. Why not give guests the opportunity to pay for that same, sweet access?
Plus, the pass could add a few other perks, maybe higher discounts for food and merchandise – or even a single fast lane per visit. It’s a Platinum, Platinum Pass.
Since upgrading to a Platinum Pass isn’t worth the cost for most Bay Area folks, with the exception of those who want to go to Knott’s (and I’ve covered that in a previous article) and considering an upgrade from a Gold Pass to a Platinum Pass doesn’t add any more value to a visit at CGA, maybe this benefit might be the incentive people need to pony up those extra bucks. And since we’re here in Silicon Valley, receiving that “premium” experience is not a hard sell.
Should it be by invite only? Probably to start. Parks tend to (or should) know their heaviest users and could easily identify probable candidates from common knowledge – or just looking at pass usage data.
What do you think? Would you pay up to get access to the Consulate? How much would you be willing to shell out to step up to the second floor? Let me know in the comments below.
Again, special thanks to Kurt (The Coaster Guy) for permission to use his photos of the Consulate during ACE’s Coaster Con XXXVII!
Northern California’s marquee morbid event, Halloween Haunt, returns to California’s Great America in 2016 with a few tweaks and added shrieks.
I don’t want to give a blow-by-blow review of each and every maze – you really should go out and explore them for yourselves. However, I will be giving you an overall picture, with some detailed insight.
The marquee attraction for 2016 is “Fear:VR” a virtual reality experience using Samsung phones and the Oculus headset. They are the same headsets used by Six Flags for their VR coasters – but that’s where the comparison ends.
Fear:VR (the name was changed due to complaints from mental health advocates) uses 8 stationary “wheelchairs” set up in one of two rooms, dressed just like a doctors office. The “nurses” allow you to get comfortable, then quite literally strap you in. The “Nurses” then place on the VR headset and earphones. The simulation (they call it an ocular exam) proceeds and uses several extra-sensory tricks, similar to a 4D theater in addition to the VR screen.
Overall, it is a fascinating, psychological trip that shows the potential of VR without having to strap you into a moving coaster. But, it will also set you back $10 per person. Normally, I’d be against this – but once I saw the slow capacity, I understood the necessity of making it an “upcharge” attraction. The ability to schedule your “doctor’s appointment” and realistic looking ID wristband you get to take with you are very nice touches.
One of the biggest changes that Haunt fans will notice is the separation of the Skeleton Key rooms from the mazes. Now they are in their own, individual sites (mostly stores). This has alleviated one of the chief criticisms of last year’s Haunt, in which Skeleton Room patrons waited LONGER to experience the maze than those who had not purchased an upgrade.
This separation keeps the uniqueness of the rooms, while preserving the Fast Lane that comes with it. The five rooms are: Bone Crusher, Dominated, Vanity, Sorority Slaughter and Hoarder House. Their experiences vary from standard “walk-though” maze to full-on “escape from the room.”
Cornstalkers received a much-needed refresh – and it paid off nicely. Great to see the older mazes get some love here, too.
However, the event is not without it’s wrinkles to iron out. For example, the Fast Lane entrance for Insanitarium was difficult to find – and when I did find it, it wasn’t separated from the other guests, which led to some confusion. Thankfully, crowds were very light for a Friday night.
Also, the area around “Fear: 5150” is quite bleak – and not in the good, “Haunt-ish” sort of way. It’s actually quite difficult to FIND or even SEE the attraction as you’re walking past it. With Planet Snoopy completely dark, I struggled to see the sign for the attraction – and many guests probably walked right past it without even realizing it was there. Maybe some extra “nurses” could be stationed around the area, and used like carnival barkers to ask if people have made their appointments” to see the good doctor.
Now, I know I’ve written at length before about this last gripe, but it bears repeating: How can a park, with a ride themed after a demonic creature, not do ANYTHING to plus the ride during a Halloween event? Of course, I’m referring to “The Demon” – and it befuddles me each and every Haunt to ride it, only to find nothing has been added, changed or put into it. Heck, at least the other Demon at Six Flags Great America brings back the kitschy theme song that used to play in the queue during their Fright Fest! Here’s the complete soundtrack, in case anyone at the park is reading this:
The event still suffers from a lack of talent, both in the scare zones and mazes. Hopefully, it will fill out as the event progresses.
Finally – this is something that I’ve watched become more and more of an issue with each Haunt season: parking control.
While I realize that security is more focused on the guests inside the park, it may be time to address the parents picking up their kids outside the gates.
You see, this isn’t the line to get into the park for Haunt – these are all parked vehicles, blocking the entrance to the parking lot. It extends all the way onto Great America Parkway. If I were a guest who didn’t know better, I’d assume it was the line to get into the park – and promptly change my mind about going that evening:
What’s more frustrating, is that in addition to all of that roadway being a red zone, the drop off / pick up area is right across the way, designed for easy entry and exit. It was only about half-full when I took these photos. But, come peak Haunt season, it will be full and overflowing. It would be nice to see the park and city come up with a better, higher capacity waiting area, so that more people would use it. Where’s Stanley Roberts when you need him?
So is Halloween Haunt a good bet for you and your friends in 2016? Absolutely.
Should you pony up a few extra bucks for the unique, Skeleton Rooms and Fear:VR? Yes. You probably had a Gold Pass anyway, so why not spend a few bucks every now and then to “plus” your experience? I know I’ll be returning to the fog…
Rarely do I find myself speechless after coming home from a park. After hundreds of different parks, it’s difficult to impress me.
However, I am proud to report that after taking in the first day of “Taste of Orleans” at California’s Great America, this is one of those moments. Not only were all my expectations met, they were exceeded.
Let’s begin with a quick background: “Taste of Orleans” is a first-of-it’s-kind for Great America – a food and wine festival, themed with Cajun dishes and flavor. But, it is much more than that. In my eyes, it is the re-birth of both Orleans Place and of theme inside the park.
I’ll get into that a bit later – let’s head back to the food for now…
After picking up your tasting card for $25, you can visit six different food stations, which feature different, Cajun-inspired dishes. They are: Creole Meatballs, Bourbon House BBQ Chicken Wings, Crawfish Etoufee, Chicken-Andouille Gumbo, Red Beans and Ride and two Beignets for dessert:
Portion sizes were quite liberal compared to other tasting events I’ve attended – and I found that I was quite satisfied after sampling everything (sans the beignets – I saved those for dessert later on in the day). All the food was fresh and full of flavor – definitely not your typical amusement park fare.
But where this event really took off for me was after sunset.
In what must be a “dry run” for their upcoming “Winterfest” in November and December, the park has placed quite a bit of LED lights throughout the area, similar to International Street at Kings Dominion. The effect is stunning – and the area once dark and dreary at night is now colorful and welcoming:
Consider just a few years ago, park employees had to fight to get the lettering of “ORLEANS PLACE” back on the brick entrance to the area. Now, it’s full-on Mardi Gras. Did I mention the stilt-walkers handing out beads to everyone; the live bands playing zydeco music or the theme-appropriate employee uniforms? It doesn’t just evoke New Orleans – it SCREAMS it.
Then for the highlight of the night – a Cajun-themed fireworks show. I must have spotted three or four fire marshals in the park, with extinguishers at their side – that’s when you KNOW it’s going to be one hell of a show.
And was it ever.
While difficult to capture perfectly, these two shots say it all – California’s Great America went FULL-ON DISNEY with their first attempt at what they call, “Immersive Fireworks.”
Sign me up. Permanently:
Now, one of the benefits I can see of events like this: All the decor and lighting CAN STAY UP throughout the season. Move it earlier in the season (say to a traditionally non-busy day) and you’ve themed the area for the rest of the season.
In essence, “Taste of Orleans” has un-done decades of de-theming at this park and brought back the magic and majesty of the Marriott-era…and I do not say that lightly.
The “Paramount Blue” benches in the area are being swapped out for more traditional black iron, brown wood models. The “Girl Space” store was changed to the new location of the Great America Outlet and both it and the “Trending Now” shop sport more authentic, theme-appropriate signage.
Zydeco and jazz permeated the area on new speakers – a much-needed upgrade from the ground box models (that sounded worse than a subway announcement) found elsewhere in the park. And when that music wasn’t playing, live performers were – either a local group of high schoolers, marching through the Rue and eventually making their way to the top of the Consulate balcony, where they drew quite the crowd.
Anyone who says people go to parks for just the coasters does not understand the industry. Guests go to be ENTERTAINED. And was I and thousands of others ENTERTAINED at this event? Oh hell yeah:
When you see people openly dancing in the streets to the music being played – you have hit that perfect nerve inside them that only theme parks can do: make a guest forget they’re in Santa Clara, CA – and transport them to a completely different place.
After seeing just how spectacular this event was, I was surprised to not see any promotion about the event on any media that I saw or heard (TV or radio). The Bay Area has quite a “foodie” culture – and I can easily see hundreds, if not thousands of “foodiphiles” showing up to see what all the hub bub was about – so long as they knew about it. Maybe I just missed the spots…
My only real gripes from the event itself were minor: a lack of water cups at the food booths, lack of dedicated seating areas to sit and relax and no dedicated line for beignets at Sweet Tooth. But that’s about it.
Knott’s has the Boysenberry Festival. Carowinds has a Taste of Carolina. And now, NorCal’s Cedar Fair park finally has a marquee foodie event to call it’s own.
If events such as “Taste of Orleans” is (pardon the pun) a taste of the future of this park, then the future smells pretty good from where I stand. Do yourself a favor and plan to visit California’s Great America on July 24th, 30th or 31st and experience the earnest revival of a legendary theme park.
“TASTE OF ORLEANS” FOOD & WINE FESTIVAL TIPS:
Don’t wait in line for a food or wine card in Pizza Orleans or Sweet Treats – the tasting cards are available at the smaller merchandise booths as well.
Watch out for chalk art along the Rue – you might be stepping on a Picasso and not realize it!
Best spot for fireworks viewing is along the Rue in Orleans Place.